Trusted Standards

Lab-Tested. Quality You Can Trust

Our freeze-dried pet treats are supported by independent laboratory testing and recognised Australian production standards, providing added confidence in product integrity and quality.

Industry Standards in Australia

In Australia, pet food is guided by the voluntary standard AS5812:2023 — Manufacturing and Marketing of Pet Food (Cats and Dogs).

Based on guidance from the PFIAA Executive Officer, regulatory discussions are currently underway across Australian states and territories, with a recommendation expected this year. It is anticipated that future regulations may be based on this standard and could apply more broadly to pet food sold in Australia if introduced.

Although currently voluntary, we uphold this standard as a benchmark for quality, demonstrating our commitment to pet welfare and consumer trust.

Our Certifications & Production Standards

Our production operates within recognised Australian regulatory and certification frameworks, including:

Safe Food QLD
Our freeze-dried pet food products are manufactured in Queensland at a Safe Food QLD–accredited freeze-drying meat processing facility under the state’s Meat Scheme. All meat processed in Queensland must be fit for human consumption, regardless of whether it is intended for pets, and the facility is subject to annual regulatory audits.
SXC Certified Organic
Supporting verified organic sourcing and processing practices

Safe Food QLD Certification

Our partner freeze-drying facility is accredited under Safe Food Production Queensland’s Meat Scheme, meeting all regulated meat processing standards for human consumption. See the official certificate below.

While these certifications define key production and compliance requirements, we further support this framework through independent laboratory testing.

Independent Laboratory Testing

We conduct independent laboratory testing of our freeze-dried products to provide additional product-level verification.

Testing is carried out by accredited Australian agricultural food laboratories and Eurofins, a globally recognised laboratory.

Microbiological Analysis

Salmonella is routinely tested in our freeze-dried products to verify microbiological integrity. For poultry-based products, subsequent batches have also been tested for E. coli, providing additional reassurance.

Example laboratory results for Salmonella and E. coli testing of our products. “Not Detected” indicates results from batches tested to date as part of our quality assurance programme. E. coli testing is primarily performed from the poultry stage onwards. Our testing results are continuously updated, and the images may not always reflect the most recent data.

Freeze-Dried Product Reports

The image below shows a blurred Eurofins report covering multiple products. Nutritional data has been redacted for confidentiality, while microbiological results remain visible.

Example of a laboratory report covering multiple freeze-dried products. Certain details have been redacted for confidentiality. This demonstrates the independent testing process and is provided for illustrative purposes only.

Moisture Content

Moisture levels are carefully monitored to preserve product stability, maintain the characteristic texture of freeze-dried treats, and help minimise conditions that could support microbial growth, in line with recognised food quality and safety practices.

Batch Verification & Transparency

To support transparency across multiple submissions, we include examples of Eurofins communications alongside selected moisture testing records, specifically illustrating moisture analysis conducted on finished products. These records indicate that multiple products may be assessed within the same testing cycle. Only a portion is shown, with certain details redacted for confidentiality.

Left: a consolidated view of Eurofins report notification emails. Right: examples of moisture testing results, where multiple results under a single test date indicate that several products may be assessed within the same testing cycle. Certain details have been redacted for confidentiality, and only a portion of records is displayed. These materials are provided for transparency and illustrate aspects of our testing process; they do not constitute individual product guarantees.